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Terms
and Conditions
About
this agreement
What
we agree to do
Providing
you with service
- We will
provide you with the services
purchased for a period of one
year.
- We
strive to provide a reliable
24-hour a day service.
If you experience a service
quality problem, we will do
our very best to resolve it to
your satisfaction as soon as
possible after notification by
you.
- We
will email to you a tax
invoice upon you confirming
that the service is to
commence.
Our
use of Information provided by you
- We
agree to keep your information
private, unless you consent to its
disclosure, or we are legally
required to disclose it.
- Your
information will only be used
to deliver
services you have ordered, collect
any money owed, and to tell
you about our services.
What
you agree to do
Using
our services
- You
agree to ensure our service is
not used for any activity that
breaches the law or infringes
another person's rights.
- You
agree to ensure our service is
not used in any way that
interferes with other
customers, defames, harasses
or menaces anyone.
- You
agree to ensure our service is
not used for
"spamming".
Providing
us with Information
- You
agree to provide us with
accurate information about
yourself and your
organisation. In
particular, you agree to
ensure the "Name"
and "Email address" fields
completed in the form are
correct and belong to you.
- You
also agree to provide us with
any information we reasonably
ask for to help us provide
services to you.
Payment
of fees
- You
agree to pay us in full by the
due date for all services
billed to your account.
If you don't pay on time, then
you agree to us suspending any
or all of your services until
payment has been received.
- You
agree to pay us any reasonable
expenses we incur in
collecting any overdue amount
you owe us.
Cancellation
of services
- You
may cancel a hosting service at any time
by sending us a letter or fax or
email. No
refund is due unless the
hosting
service is cancelled within
the first 30 days of such
service commencing, when a
full refund will be given.
Indemnifying
us
-
You
agree to indemnify us and our
employees from and against all
actions, claims suits, demands,
liabilities, costs or expenses
arising out of or in any way
connected with the use of our
service by yourself or any
person with access to your email
address. You
agree to continue indemnifying
us after this agreement has
ended.
Limit
of liability
Our
services are
provided for business purposes as
defined by the Consumer Guarantees
Act of New Zealand. You
agree that we have no liability to you or any
other person for any losses,
costs, or damages that may be
caused by:
- Your
use of our service
- Your
use of a
service of ours which does not meet
your needs
- Your
use of information provided by
us
- Our
inability to provide reliable
service.
You
agree to the limitation of
liability continuing after this
agreement has ended.
Suspension
of services
-
If
in our opinion there has been a
breach of our acceptable use policy by
a person using your email
address, you agree to us
suspending the service concerned
without notice. You
also agree that you or any other
person is not entitled to any
compensation or refund from us
as a result of us suspending
your service.
Prices
-
All
prices for our services are
quoted in New Zealand dollars
and exclude goods and services
tax unless stated otherwise.
-
We
may change the price of our
services without notice.
Laws
- The
law of New Zealand governs this
agreement. If any provision that
is not fundamental in nature is
illegal or unenforceable, then
the remainder of the agreement
will remain in full force.
Agreement
version 3 dated 8th March 2003
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