Frequently asked questions

What is Eureka Crate?

Eureka Crate teaches kids (and kids at heart!) how to apply principles of science and math to make awesome things you will love to use everyday - from an articulated desk lamp to an electric pencil sharpener to a wooden ukulele.

These crates apply science and math principles to the design of everyday items. We provide a blueprint for creative solutions to real world problems and needs. Young engineers, armed with critical thinking and problem solving skills, gain an appreciation for the design process and take pride in making something with real utility.

Which line is appropriate for my child?

We offer seven different product lines to suit children and teenagers:

Tadpole delivers information, inspiration, and products that support healthy development and lifelong learning for children ages 0-2.

Koala encourages play based learning for kids ages 3-4.

Kiwi was designed specifically for children ages 5-8 and includes science activities, arts and crafts, imaginative play and more.

Atlas inspires appreciation for other world cultures and encourages kids ages 6-11 to act as global citizens.

Doodle builds confidence and creativity in kids ages 9-16+.

Tinker encourages hands on learning and experimentation in science and engineering for kids ages 9-16+.

Eureka guides budding engineers ages 14-104 to appreciate the science and math principles, along with the design process, of everyday items.

We take a lot of care to design our crates in a way that is open-ended so that although children across the age range may have different outcomes, they will all enjoy interacting with the projects and materials. Choose the line that most appropriately fits your child, and remember that you can switch lines at any time.

How are the crates designed?

Eureka Crate is designed by our team of in house experts, which include former educators, makers, engineers, and rocket scientists (yes, for real).

Additionally, every crate theme is rigorously tested with users to ensure that projects are engaging, fun and universally appealing, and to ensure that the instructions are clear and easy to understand. We go through this design process every month to ensure that your child has the most innovative projects delivered right to your doorstep.

Where do subscriptions ship?

Subscription crates ship anywhere in the United States, including Hawaii, Alaska, and APO addresses. Shipping is free in the U.S.

Outside of the U.S.? Find out about our international shipping options here.

Can I give Eureka Crate as a gift?

Yes, Eureka Crate makes a wonderful gift! When you purchase you can select that it is a gift and have the opportunity to write a gift message (optional). Additionally, we include a message with the first crate that lets the recipient know they have been gifted an Eureka Crate subscription of either 1, 3, 6, or 12 months so they know how many crates they will be receiving. You can choose to have the first crate sent to your address, so you can present it in person and then have the subsequent crates sent directly to the gift recipient. Of course, you can also choose to have all of the crates sent to the gift recipient. Either way, your gift will be enjoyed for months to come!

When do subscriptions ship?

We will try to ship the first crate of a new subscription within 2-3 business days of purchase (U.S. only), unless the recipient already has an active subscription. We consolidate Canadian orders to two shipments per month.

Afterwards, crates will continue to ship every month for the duration of your subscription. Customers can check the status of shipments on your My Account page once a crate has shipped.

What is your cancellation policy?

We hate to see you go, but you can cancel a monthly subscription anytime after the first crate ships by using our online "manage subscription" tool. Auto-renewing subscriptions (pay every 3, 6 or 12 months) are only eligible for cancellation after the initial prepaid term has been completed.

Can't find what you're looking for? Check out our Help Center »